1. Customer identification
Valid identity, address, biometric verification, occupation, business activity, beneficial ownership, source of funds or wealth and supporting evidence may be requested.
2. Risk-based review
Product, profile, expected activity, jurisdiction and other risk factors may require enhanced due diligence, management approval or periodic refreshes.
3. Sanctions and PEP screening
Providers may screen sanctions, politically exposed persons, adverse information and other permitted sources. A match may delay review, require clarification or prevent service.
4. Transaction monitoring
Providers may monitor activity, request evidence, restrict, delay or reject transactions where necessary for law, provider rules or system protection.
5. Prohibited activity
Fraud, identity misuse, sanctions evasion, unexplained funds, illicit trade, deceptive transactions and attempts to conceal ownership or origin are prohibited.
6. Cooperation and confidentiality
Information may be shared with providers, advisers or authorities when lawfully required. Reviews and any reports are handled with the confidentiality required by applicable rules.
7. No guarantee of approval
Submitting documents does not guarantee approval. Decisions may be made by independent regulated or programme providers and may not be fully explainable where law restricts disclosure.
8. Contact
Questions or requests may be sent to info@gold.creditcard. We may need to verify identity before acting on a privacy or security request.